Knowledgebase
Richmond Internet Technology > Richmond Internet Technology Helpdesk > Knowledgebase

Ask a question:


SMTP Auth

Solution When using our servers to send email, you may receive an error indicating that while you can pickup email, you cannot send email.

Please check the settings of your email client to ensure that SMTP AUTH is enabled. This means that you need to send the same login/password that you use to pick up your email from our servers to send from our servers as well.
 
Was this article helpful? yes / no
Article details
Article ID: 4
Category: Email Settings and Troubleshooting
Date added: 2010-01-13 20:58:21
Views: 39
Rating (Votes): Article rated 3.0/5.0 (10)

 
<< Go back

Powered by Help Desk Software HESK™